What are your check-in and check-out times?

If you need special accommodations, just let us know—we'll do our best to help.

Does my dog have to play with other dogs?

No. We evaluate every dog's personality and can separate dogs by:

🐺 Size
🐻 Age
🐕 Energy level
🐩 Temperament
🐶 Compatibility

If your dog prefers private playtime, we're happy to accommodate that as well.

What is included with boarding?

Every boarding guest enjoys:

What should I bring?

We recommend bringing:

🍔 Your pet's food
💊 Any medications
🍕 Special treats (optional)

We provide bedding and food bowls and ask that you leave all blankets toys and anything that's not food at home please.

Can you administer medications?

Absolutely. Our trained staff can administer:

🥚 Pills
💊 Capsules
🍷 Liquid medications
🐱 Eye and ear medications
💉Injectable medications (additional fee)

Please bring medications in their original containers with clear instructions.

What if my pet has special needs?

No problem. We care for senior pets, puppies, shy pets, and those with special medical or dietary needs. Let us know how we can make their stay as comfortable as possible.

How much exercise will my dog get?

Lots!
Our guests spend several hours each day enjoying our 30 spacious play yards. Dogs are grouped carefully to ensure safe, fun play with compatible friends.

Are the dogs supervised?

Always.
Our staff actively supervises playgroups to help ensure every dog stays safe, happy, and comfortable.

My dog isn't social. Can they still stay?

Absolutely.
Many dogs enjoy individual playtime instead of group play, and we're happy to customize their stay.

Can my dogs stay together?

Yes!
Families are welcome to stay together whenever appropriate. We can also separate them during playtime if needed.

What if I need to extend my pet's stay?

Just give us a call.
We'll gladly extend your reservation whenever space allows.

Do you groom dogs during boarding?

Yes!
Many guests enjoy going home fresh and clean after their stay. Simply ask about adding a grooming appointment or a Bath & Brush when making your reservation.

Do you separate large and small dogs?

Absolutely. We carefully group dogs by size, age, play style, and temperament to create safe and enjoyable playgroups.

What if my dog doesn't like other dogs?

That's perfectly okay! We offer individual playtime so every dog can enjoy their vacation in a way that's comfortable for them.

Does my dog stay outside all day?

No. Dogs enjoy supervised outdoor play throughout the day and have access to comfortable, climate-controlled indoor suites where they can rest and cool off.

Are your boarding areas climate controlled?

Yes! Our indoor accommodations stay cool during the summer and warm during the winter for your pet's comfort.

Can I bring my dog's own food?

Yes, we require you to bring your own pet's food to help prevent stomach upset during their stay.

What if I forget to bring food?

No worries! We always have quality food available if needed. There is an additional fee of $10/night though.

Can I bring treats?

Absolutely! If your dog has favorite treats, we'd be happy to give them according to your instructions.

Can I bring my dog's bed or blanket or toys?

No, we have beds, blankets and toys here and ask that you leave anything that smells like home at home. It has the opposite effect of making them comfortable and actually stresses them out because they smell you and are looking for you. Our goal here is to distract them from home and let them have fun being dogs.

Will someone play with my dog?

Definitely! Our staff spends time interacting with dogs throughout the day because attention and affection are just as important as exercise.

How often will my dog go outside?

Depending on the weather, the dogs go outside first thing in the morning and stay outside until around 88°. After that, they are brought inside and go outside for 15 minutes at a time.

Do dogs have access to fresh water?

Always. Fresh, clean water is available in every play yard and lodging area.

What happens during bad weather?

Safety comes first. During extreme heat, thunderstorms, or severe weather, pets enjoy our spacious indoor, climate-controlled accommodations until it's safe to return outside.

Do you board senior dogs?

Yes! Senior pets receive extra attention and can enjoy a quieter, lower-energy environment if needed.

Can diabetic dogs board with you?

Yes. We can administer insulin and follow your veterinarian's instructions. Please let us know about any medical conditions when booking.

What if my dog has anxiety?

Many pets are nervous during their first visit, and that's completely normal. Our experienced staff works patiently to help them settle in and feel comfortable.

My dog has never been boarded. What should I expect?

Most first-time guests adjust quickly. We recommend bringing your dog's regular food and sharing any routines or preferences so we can make them feel at home.
We also recommend letting your dog experience a day or two of daycare, if possible, to help acclimate your baby before their vacation with us.

Do you offer daycare before trying boarding?

Yes! Doggy Daycare is a great way for your pet to become familiar with our staff, facility, and routine before an overnight stay.

Can multiple pets from the same family stay together?

Yes! Whenever appropriate, siblings can lodge together and enjoy playtime together.

What if my pet gets homesick?

Our staff provides plenty of attention, affection, and enrichment to help pets feel relaxed and comfortable during their stay.

How far in advance should I make reservations?

We recommend booking as early as possible, especially during holidays and school breaks, as those dates fill quickly.

Do you board pets during holidays?

Yes! We're open throughout most major holidays so your pets have a safe, fun place to stay while you're away.

Do you accept last-minute reservations?

Whenever space is available, we'll do our best to accommodate last-minute boarding requests.

Why do so many families choose Critter Camp?

Because pets deserve more than a place to stay—they deserve a place they'll love. Since 1987, we've been committed to providing safe care, spacious play areas, personalized attention, and the peace of mind every pet owner deserves.

Why choose Critter Camp?

Because we're more than just a kennel.

Still Have Questions?

We're here to help! Choosing the right place for your pet is an important decision, and we'd love to answer any questions you have.

📞 Call us: 806-655-8444 (tel:806-655-8444) 📍 Visit us: 6105 W. Rockwell Road, Canyon, TX 79015